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Online Support

BiometricDirect provides free online support via our ticketing system for every purchase for 30 days. This is ideal for experienced IT personnel who are familiar with installing IT systems or access control solutions.

Phone Support

BiometricDirect provides remote installation and phone support contract as part of annual package. 

Electrical Installation

BiometricDirect's qualified electricians can install and configure our access control and time and attendance solutions on your site. We have a team based near London and also near Manchester covering south and north respectively.

Development Support

BiometricDirect's development team have over 15 years biometric development experience, and were involved in the development of large systems like US Visit, Malyasian National ID scheme and various US Military projects. We can develop or adapt bespoke solutions with all of our solutions. We primarily work in C# and develop solutions for the Windows platform.



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